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About ADR

ADR International Group Inc.

ADR International Group Inc., was incorporated in January 2011 after successfully operating as Drouin Learning Solutions since June 1997. Paula Drouin, owner of Drouin Learning Solutions, is the President of ADR International Group Inc.

ADR International Group Inc. provides the services of professionals in:

Conflict Analysis
Dispute Resolution System Design
Negotiation, Mediation, and Arbitration Preparation

About ADR

ADR means Alternative Dispute Resolution or Appropriate Dispute Resolution, depending on who you speak with. It is a field of expertise that encompasses the options available for resolving disputes. The ADR Continuum below highlights the most commonly thought of ADR Options:

Negotiation Mediation Conciliation Arbitration

NEGOTIAION any time the parties directly speak with each other in an attempt to resolve their dispute, it can be considered negotiation. However negotiation can be significantly more successful when parties have identified and agreed upon the issues they are working to resolve; have clearly identified what is negotiable and what is non-negotiable; agree that the parties in the negotiation have the authority to negotiate those issues and implement any agreements reached; are prepared to disclose the needs that must be met in order to have buy-in to any suggested solution; and work together to arrive at a solution or resolution that best meet the needs of everyone involved.

MEDIATION is a dispute resolution process that includes a mediator who facilitates the negotiations of the disputing party. The mediator is a process expert, ensuring that all parties have input during the negotiation, that ground rules are created and adhered to, that the parties stay on topic and on track. The mediator does not impose solutions.

***National Mediation Rules
***ADRIC Code of Conduct for Mediators
***ADRIC Code of Ethics for Mediators

ARBITRATION is a dispute resolution process that is formal and structured. The claimant presents their evidence, the respondent asks questions, then the respondent presents evidence and the complainant can ask questions. The Arbitrator then has a specific timeframe to write an award based solely on the evidence provided. The Arbitrators decision is binding, which means that the parties are bond to follow through on the decision of the Arbitrator.

***Alberta Arbitration Act (revised November 2010)
***National Arbitration Rules
***UNCITRAL Rules (2010 revised version)

Med/Arb or Arb/Med refers to a blending of Mediation and Arbitration processes. In Med/Arb the neutral third party is contracted to provide mediation services, however if the parties are unable to reach agreement they may request that the mediator then take on the role of Arbitrator hear evidence and provide a binding award. *It is important that an Agreement for Med/Arb is signed in advance which clarifies what or who can trigger the switch from mediation to arbitration, and that one process clearly ends before the other begins. It is also important that you choose someone trained in both disciplines for this process.

In Arb/Med the process commences in Arbitration and the parties can request mediation allowing the parties to negotiation their own agreement. The Alberta Arbitration Act allows parties in an Arbitration to request mediation at any time for any or all issues that the Arbitrator has been contracted to decide.